Cobra Casino Terms & Conditions

These Terms and Conditions govern access to and use of the Cobra Casino website, games, payment services, promotional offers and related features. By creating an account or using the services, you confirm that you have read, understood and agreed to these Terms.

Cobra Casino is intended for customers in Canada who meet the applicable age and legal requirements. Please read these provisions carefully and retain a copy for your records. If you do not accept any part of these Terms, you must not use the website or open an account.

Acceptance of Terms

These Terms form a binding agreement between you and Cobra Casino. They apply to all activity conducted through your account, including deposits, wagers, withdrawals, promotions and communications with our support team.

Additional rules may apply to particular games, competitions, bonuses or payment methods. Where such rules are presented, they form part of these Terms. If a specific promotion has separate conditions, those conditions will apply to that promotion in addition to these provisions.

You are responsible for reviewing the current version of the Terms whenever you use Cobra Casino. Continued use of the website after an update means that you accept the revised wording.

Eligibility

You must be at least 18 years old to use Cobra Casino. You must also be legally permitted to access and use online casino services in the place where you are located.

We may restrict access from certain locations or decline an application where participation is not appropriate or permitted. You must not use technical measures to conceal your location or bypass a geographical restriction.

By registering, you confirm that the information you provide is accurate, complete and current, and that you will notify us if it changes. We may request evidence of age, identity or residence before allowing continued use of the account.

Account Registration

Only one personal account may be created per customer unless Cobra Casino gives written permission for an exception. Accounts are intended for individual use and may not be sold, transferred, rented or shared with another person.

You are responsible for keeping your login details confidential and for all activity carried out through your account. If you believe that your credentials have been disclosed, misused or accessed without permission, you must contact us promptly and stop using the account until it is secured.

Account information must not be deliberately misleading, impersonate another person or contain offensive material. We may refuse an application or require changes to account details where necessary to protect the platform and its customers.

Verification

Cobra Casino may carry out identity, age, address, payment method and source of funds checks. These checks help us maintain account security, prevent misuse and meet applicable operational obligations.

Requested documents must be genuine, readable, current and provided by the account holder. You must not alter, manipulate or submit documents belonging to another person. Review times may vary depending on the nature of the checks and the information required.

Until verification is completed, we may restrict deposits, wagers, promotional participation or withdrawals. If information cannot be verified satisfactorily, we may close the account and take any appropriate action in accordance with these Terms.

Deposits

Deposits must be made using a payment method registered in your name or otherwise authorised for your personal use. Third-party deposits may be rejected, returned or held while ownership is checked.

You should confirm the amount and payment details before completing a transaction. Cobra Casino is not responsible for errors caused by incorrect information supplied by you, although we will take reasonable steps to investigate reported issues.

Payment providers may apply their own terms, processing times or charges. Cobra Casino does not guarantee that every payment method will remain available at all times. We may set minimum or maximum transaction limits and may request additional information for unusual or high-value activity.

Funds credited to your account are for gaming and permitted account activity only. You must not use the casino as a bank account or attempt to deposit funds for the purpose of transferring them to another person.

Withdrawals

You may request a withdrawal of eligible cleared funds through the methods made available in your account. Before processing a withdrawal, we may require completion of verification and confirmation that applicable bonus conditions have been met.

Withdrawals will normally be returned to a payment method associated with you. If that is not possible, we may request an alternative method or supporting information. Processing times can depend on the selected method, internal reviews and the payment provider.

We may reverse or delay a transaction where there is a reasonable concern about fraud, an incorrect balance, prohibited conduct, a payment dispute or a breach of these Terms. Any decision will be reviewed using the information available to us at the time.

Bonuses

Promotional offers are available only to customers who satisfy the stated eligibility requirements. Each offer may include conditions concerning qualifying deposits, wagering requirements, game contribution, maximum winnings, expiry dates, withdrawal limits or other restrictions.

Bonus funds and related winnings may remain unavailable for withdrawal until the applicable conditions have been fulfilled. You should read the individual promotion terms before opting in or making a qualifying transaction.

Unless expressly stated otherwise, customers may not claim the same offer more than once, use multiple accounts to obtain a benefit or combine promotions in a way that the offer rules do not permit. Cobra Casino may cancel a promotion or remove related benefits where an offer has been used in error or contrary to its conditions.

Acceptable Use

You agree to use Cobra Casino honestly, lawfully and in accordance with these Terms. You must access the website through ordinary means and must not interfere with its operation, security or availability.

Permitted use includes playing available games for personal entertainment, managing your own account and contacting support about genuine account or transaction questions. You should check your device and connection before placing a wager and ensure that any action is intentional.

We may monitor activity for security, technical, compliance and customer protection purposes. Monitoring does not guarantee that every irregularity will be identified immediately.

Prohibited Activities

The following activities are not permitted:

• Using another person's account, payment method, identity or personal information.
• Creating or controlling multiple accounts without prior authorisation.
• Using bots, automated software, scripts, scraping tools or other systems to access or interact with the website.
• Attempting to manipulate games, promotions, payment processes, outcomes or technical features.
• Exploiting errors, bugs, pricing issues or other technical faults for personal gain.
• Engaging in fraud, money laundering, chargeback abuse, collusion or any other dishonest conduct.
• Uploading malicious code or attempting to disrupt, probe or gain unauthorised access to the website or its systems.
• Using the services while acting on behalf of another person or for an undisclosed commercial purpose.

Where prohibited activity is suspected, we may restrict the account, withhold affected funds, void related transactions or take other proportionate steps while the matter is assessed.

Intellectual Property

All website content, branding, layouts, graphics, text, software and game materials made available through Cobra Casino are owned by or used with permission from the relevant rights holder. Your use of the website does not transfer any ownership rights to you.

You may view and use the website for personal purposes only. You must not copy, modify, reproduce, publish, distribute, reverse engineer or commercially exploit any material without appropriate permission.

Third-party names, logos and content remain the property of their respective owners. Nothing on the website grants a licence beyond the limited access necessary to use the services.

Limitation of Liability

We aim to keep Cobra Casino available, accurate and secure, but uninterrupted access cannot be guaranteed. The website may be unavailable because of maintenance, technical problems, telecommunications failures, third-party services or events outside our reasonable control.

To the extent permitted by applicable law, Cobra Casino will not be responsible for losses resulting from your failure to protect account credentials, incorrect information supplied by you, device or connection problems, payment provider delays, unauthorised access caused by your actions or your misuse of the services.

Nothing in these Terms excludes or limits responsibility that cannot lawfully be excluded or limited. You should keep your own records of transactions and report suspected errors as soon as possible.

Account Suspension

We may suspend, restrict or close an account where we identify a breach of these Terms, incomplete verification, suspicious activity, payment concerns, extended inactivity or a legal, security or operational reason.

During a review, access to games, deposits or withdrawals may be limited. We may ask for information or documents before deciding whether to restore access. You must not open a new account to avoid a restriction or closure.

If an account is closed, eligible funds may be returned after deductions for valid balances, reversed payments, outstanding obligations or amounts connected with prohibited activity. The outcome will depend on the circumstances and information available.

Privacy

We collect and use personal information needed to create and administer accounts, process transactions, verify customers, provide support, improve services and protect the platform. Information may be shared with payment providers, verification partners, technology providers or other parties where necessary for these purposes.

Personal information is handled according to our privacy practices and applicable requirements. You should review the relevant privacy information to understand how data is collected, retained, secured and used.

You must provide information that is accurate and may be asked to update it when circumstances change. We may retain certain records for as long as reasonably necessary for operational, security, dispute or compliance purposes.

Responsible Gambling

Cobra Casino is intended for entertainment. Gambling should remain within your financial and personal limits, and you should never chase losses or gamble with money needed for essential expenses.

If gambling is becoming difficult to control, you can stop playing and contact support to ask about available account restrictions, deposit limits, cooling-off options or account closure. You may also seek independent advice from a qualified support organisation in your area.

We may provide safer gambling information and may intervene where activity raises customer protection concerns. Account controls can affect access immediately or for a selected period, and some restrictions may not be reversible until that period has ended.

Amendments

Cobra Casino may update these Terms to reflect changes to the services, promotions, security procedures, payment arrangements or applicable operating requirements. The revised version will be published on the website with its effective date where appropriate.

Changes will apply from the stated effective date. If a change materially affects your use of the services, you should review it before continuing to play. If you do not agree with an update, you must stop using the website and may request account assistance.

Contact Information

For questions about these Terms, account access, verification, payments or responsible gambling features, contact Cobra Casino through the support options shown on the website or by email at [email protected].

When contacting support, provide enough information for us to identify your account and understand the issue, but do not send passwords or unnecessary sensitive information. We may ask additional questions to protect your account before discussing account-specific matters.

Last updated: 9 September 2026